Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSIBK512A Mapping and Delivery Guide
Negotiate complex claims settlement for insurance broking client
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSIBK512A - Negotiate complex claims settlement for insurance broking client |
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Description | This unit describes the performance outcomes, skills and knowledge required to research, organise, identify points of difference, clarify the crucial issues and present a case for a point of view in negotiating terms and conditions of insurance claims settlements for clients.This unit is applicable to individuals working within enterprises and job roles subject to licensing, legislative, regulatory or certification requirements including legislation administered by the Australian Securities and Investments Commission (ASIC). | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to insurance broking roles and may be applied within organisations of various sizes and across a range of customer bases. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Establish content of the claim |
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Element: Negotiate terms and conditions of settlement |
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Element: Notify terms of settlement to client |
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